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Languages Canada

A strong, united voice for Canada’s language education sector.

Welcome to Languages Canada

Languages Canada is Canada’s premier language organization representing its two official languages: English and French. Membership is limited to programs from the public and private sectors that meet the rigorous standards of the association. Languages Canada is recognized by the Canadian government and internationally. Find out more about Languages Canada:

After years of support and encouragement from the Department of Canadian Heritage, Industry Canada, Department of Foreign Affairs, Trade and Development (DFAIT) and CEC Network, a process began in 2006 to explore the opportunity to bring together existing language education associations CAPLS (Canadian Association of Private Language Schools) and CLC (Canadian Language Centre). In 2007, a joint task force was created. CAPLS and CLC voted to create a new association that would include all public, private, English and French accredited language education program members. A steering committee was formed with equal representation from both associations and a representative from AILIA. In 2008, a set of bylaws and a definitive agreement was approved resulting in the incorporation of the new association, Languages Canada.

Purpose / Mission / Vision Statement


Purpose: To be the voice of the Canadian language education sector.
Mission: To promote quality, accredited English and French language education in Canada, both nationally and internationally.
Vision Statement: To be internationally recognized as the symbol of excellence, representing Canada as the number one destination for quality English and French language education.

Board of Directors

  • Sharon Curl (President), Eurocentres Canada
  • Daniel Lavoie (Vice President), Université du Québec à Trois-Rivières
  • Cath D’Amico (Vice President), Trent University
  • Genevieve Bouchard (Secretary), Global Village Toronto
  • Paul Schroeder (Treasurer), ILSC Education Group
  • Mike Walkey (Executive Committee), ELS Language Centers
  • Sherry Yuan Hunter, University of Toronto ELP
  • Dan Tidsbury, Cornerstone Academic College
  • John Taplin, Global Village Calgary
  • Srini Pillay, ALCC
  • Julian Inglis, University of Guelph
  • Gregory Mattei, Academie Linguistique Internationale
  • Gabriela Facchini, Georgian College
  • Anthony Stille, ESC English School of Canada
  • David Matthews, EC Canada
  • Ernest Mulvey, Algonquin College

On behalf of all of our stakeholders, we conduct world-class research to ensure the effectiveness and success of the language education sector. As Canada’s language education sector representative, we strive to keep all stakeholders informed and up-to-date about the language education sector in Canada and internationally. To do this, we conduct extensive research on the latest trends, exchange knowledge and best practices to enhance the effectiveness and success of the sector.

Languages Canada’s Quality Assurance Framework Click here to download PDF.
Accreditation – Quality Assurance Quality Assurance is a critical element of Languages Canada. All member schools are required to be accredited under one internationally recognized and comprehensive scheme. The Accreditation Scheme operates at arm’s length, is transparent, confidential and maintains the integrity and rigour of Languages Canada’s standards and process. Each level of review done by different member of a team of highly qualified independent professionals. Six areas examined:
  • Student Services
  • Teaching Staff
  • Curriculum
  • Marketing and Promotion
  • Administration
  • Student Admissions

Accreditation Documents
Questions? – Contact: Orion Assessment Services of Canada Inc. Email: info@orioncan.com Toll Free: +1 (877) 494-0477

Code of Ethics

All Members of Languages Canada/Langues Canada will, as a condition of membership, continuously adhere to the following Code of Ethics:
General Rules and Laws
  • Ensure that all applicable laws and regulations are followed at all times.
  • Ensure that adequate insurance is carried for the school, its employees and students
  • Adhere to Languages Canada’s Conditions of Membership

Accreditation
  • Always adhere to, maintain, and defer to the Standards of Accreditation when operating a program
  • Ensure that all staff, students and agents are knowledgeable about Languages Canada’s Accreditation Standards

Diversity
  • Recognize, respect and promote the diversity of culture and ethnicity inherent to a program’s employees, students, and peers

Accreditation
  • Advance and promote the virtues and integrity of Languages Canada and its member programs
  • Actively participate within Languages Canada when required
  • Avoid burdening Languages Canada with self-serving actions

Representations and Trading Practice
  • Always provide accurate information about programs, services, and academic expectations
  • Ensure that all marketing materials and websites contain accurate disclosure and strictly avoid publication or posting of claims that cannot be substantiated.
  • Make all fees, terms and conditions, including the refund policy, available in advance of a student registering
  • Strictly abide by Canada’s immigration laws, and cease to deal with students or agents who are believed not to be following immigration laws
  • Ensure that all agents and agent materials fully and accurately represent your programs, services, terms and conditions
  • Work only with legitimate, qualified, and reputable agencies
  • Honour, without restriction, all of the representations and agreements made by the program to students or agents
  • Not make false or misleading statements about other programs, students or agents
  • Always deal fairly and ethically with students, other programs and agents

Criticisms and Disputes
  • Deal with all requests, criticisms and complaints in a balanced and timely fashion
  • Ensure that Languages Canada’s Dispute Resolution Policy is understood by students and agents as a final means to solve irreconcilable disputes

School Closure
  • Minimize the damage caused by the closure of a Languages Canada member program, by assisting affected students whenever possible, by offering alternative courses that are of an equal value, have similar content, and are in the same geographical area of Canada, to the affected student’s original program

Enforcement
  • Languages Canada has a Dispute Resolution Policy designed to judiciously evaluate and reconcile complaints related to a member program’s possible violation of this Code of Ethics. Non-compliance with or disregard for these principles can result in punitive action as per Languages Canada’s Dispute Resolution Policy. Penalties include, but are not limited to, expulsion from Languages Canada and the imposition of financial penalties for re-application.

By-laws and Membership Policies

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