Definitions
LC Consortium
The Languages Canada Recognized Organization Consortium is a group of seven accredited language schools offering a range of English and French language study programs to eligible youth through the IEC.
Program
Any and all courses of study offered by LC Consortium members, including English or French language study opportunities, employment support, and placement services that they offer as part of a package for eligible IEC youth.
Applicant
Any youth interested in, or in the process of applying to take part in a program offered by any LC Consortium member.
Participant
Any youth that has purchased a program from an LC Consortium member and received his/her Confirmation Letter.
Agreement
A contract between the participant and LC Consortium member.
Fees
All programs fees offered by LC Consortium members are listed in Canadian Dollars. All programs include the following fees:
- A one-time registration fee;
- A program fee.
Confirmation Letter
A letter provided by LC Consortium members to Participants upon payment of fees, which Participants then use to apply for their work permit, confirming you are using the services of a Recognized Organization.
Description of Services
The LC Consortium offers access to the IEC Working Holiday (work and travel) permit. Each Consortium members offers unique packages that include:
- A minimum of 12 weeks of intensive English and/or French language study;
- A range of employment preparation and placement supports that will help to prepare international youth for success in a Canadian workplace. These services will range from CV writing and interview coaching to job fairs and pre-screened work placements. Each Consortium member offers a range of employment support and/or placement packages. Youth are advised to consult the webpages of each Consortium member (above) to learn more about the unique packages they offer;
- Optional add-on services offered by Consortium members include providing accommodation (e.g. homestay placement), social and cultural excursions, transportation, and tours to Canadian postsecondary institutions. Please consult the webpages of each Consortium member (above) to learn more about add-on services.
Terms and Conditions
An Agreement between an LC Consortium member and Participant begins when an LC Consortium member has received a completed and signed online Application Form, has received payment of all necessary registration and program fees, and the Participant has been issued a Confirmation Letter by the LC Consortium member. LC Consortium members reserve the right to refuse any applicant who does not meet the program eligibility requirements.
The agreement will end upon fulfillment of the terms of services outlined in the specific agreement, as per the Program purchased by the Participant, or as otherwise terminated in accordance with the provisions of these Terms and Conditions.
By purchasing any package offered by an LC Consortium member, participating youth affirm they meet the International Experience Canada Eligibility Criteria, and accept the following program Terms and Conditions, as well as the below Use of Personal Information and Cancellation and Refund policies.
- Participants are responsible for completing all steps in their International Experience Canada work permit application process, including providing all required documentation. Participants must meet all eligibility criteria and visa conditions.
- Obtaining a valid Canada work permit is the responsibility of the participant. The LC Consortium is not responsible for delays in visa processing, nor for a participant’s failure to submit a complete and correct IEC application.
- Participants are responsible for all travel expenses to get to their destination in Canada, unless otherwise specified in the Program purchased. All travels before, during, and after the program are at the participant’s own risk and expense. The LC Consortium is not liable or responsible for the participant’s health and safety and loss or damage to property. The participant must ensure that they are fit and qualified to travel.
- Gross misconduct, dangerous or offensive behaviour, involvement in illegal activity, violation of LC Consortium member school rules while enrolled, or failure to perform duties as requested may result in the participant’s expulsion from the program.
- The LC Consortium is not responsible for or deemed to be in default by reason of delays in or failure of performance of this agreement due to causes beyond its reasonable control and not being limited to civil war, war between nations, insurrections, strikes, riots, fires, floods, explosions, earthquakes, serious accidents, any act of government, governmental priorities, allocations, regulations, or orders affecting materials or facilities, acts of God or the public enemy, failure of transportation, epidemics, quarantine restrictions, or labour trouble-causing cessation, slowdown or interruption of work and failure of suppliers and sub-contractors to furnish labour or materials within their contractual delivery times.
- The participant must follow IEC guidelines for the work permit activation process. The LC Consortium is not responsible for work permit activation issues nor for any mistakes made on the work permit once issued by the Canada Border Services Agency (CBSA) officers at the Port of Entry. It is the responsibility of the participant to provide all correct documentation and verify the information on the work permit is correct. Work Permit Validity Period: For RO participations from YMA countries and territories, the work permit validity period for ROs is the same as the negotiated YMA limits.
- Repeat Participation under RO Status: IEC participants who use a Recognized Organization for support before and during their stay in Canada are eligible for two more lifetime participations in the IEC. The second lifetime participation granted via ROs can be in the same category or a different category. RO participations are in addition to the YMA country-specific participation but note that the two lifetime RO opportunities are inclusive of previous participations with all ROs. For more information about repeat participation, see the IEC website.
- The participant must affirm that all information in their application form is true and correct and that any false information may result in the cancellation of their program with no refund.
Use of Personal Information
By submitting an application, you are providing express consent for Languages Canada and its Consortium institution to use your personal information for the following purposes:
- Personal information in your application, including, but not limited to, your date of birth, nationality, address, resume, and passport identification page, is used solely for determining program and work permit eligibility. This information will not be shared with or sold to any third party.
- Macro-level participant information, including, but not limited to, gender, age, nationality, province travelled to, duration of stay in Canada, program type, and type of work, may be shared with the government of Canada for research and statistical purposes in accordance with the IEC program.
- In order to support the participant, personal information may be shared with LC Consortium partners in Canada in order to arrange your accommodation, health insurance, or other in-country support services.
Cancellation and Refund Policy
- Payment of Registration Fee and Program Fee to the LC Consortium institution is required at the time of purchasing a Program. The LC Consortium member will not issue a Confirmation Letter until all fees have been paid.
- There are fees required to apply to the IEC program itself. These are in addition to LC Consortium package prices. See ‘Pay Your Fees’ on the IEC’s How To Apply website for more details.
- Participants understand that all packages offered by LC Consortium members include a minimum of 12 weeks of English or French language study in Canada, and commit to undertaking language study in accordance with the Program purchased. If a participant fails to start, attend, or complete the English/French language study portion of the Program at no fault of the LC Consortium member, no refund will be issued, in accordance with the Cancellation and Refund Policy.
- If an applicant wishes to change travel dates they must inform the LC Consortium member of this change by email as soon as possible. The institution will attempt to accommodate the change and will confirm the change to the applicant in writing. Changes may be subject to change fees determined by the institution.
- In the event that the LC Consortium member is forced to withdraw or cancel a program, a similar program will be offered to the participant. In the event that the replacement program is unsuitable, the LC Consortium member will refund 100% of the fees paid by the applicant, minus any costs incurred. The replacement program may not be the same price as the original program.
- The Registration Fee is 100% non-refundable, including in cases of visa refusal.
- If the participant wishes to cancel their program at any point before or during their stay in Canada for reasons including serious personal illness or death of an immediate family member (known as ‘compassionate grounds’), official documentation will be required before a refund of the Program fee is provided to the participant.
- Before the date the program begins, the participant is eligible for a 100% refund of the Program fee on compassionate grounds.
- After the program begins, the participant is eligible for a refund equal to the amount of the program which is remaining. For instance, if the program is 30% complete, the participant is eligible for a refund of 70% of the Program fee. After the language portion of the program is complete, the participant is not eligible for a refund.
- Note: A letter of credit may be provided to the participant which allows them to resume their English or French language program at a future time, depending on the conditions and dates of the participant’s work permit.
- Program fees may be partially eligible for refunds in case of participant cancellation. See below table for more information. Note that in order to receive a refund due to visa refusal, a copy of the Canada immigration refusal letter must accompany all program cancellation requests.
Time of Cancellation | Program Fee Refund Status |
---|
Program is cancelled by IRCC due to pandemic or other cause | 100% refund of the program fee |
Within seven days of completing application to IEC through LC Consortium member | 100% refund of the program fee |
More than seven days after completing application to IEC through LC Consortium member but more than 30 days before program start date | 90% refund of the program fee |
Less than 30 days before program start date | 80% refund of the program fee |
Visa application refused by IRCC | 100% refund of program fee |
After program start date, before 10% of instructional hours completed | 70% refund of the program fee |
After program start date, when between 10% and 30% of instructional hours completed | 50% refund of the program fee |
After program start date, when more than 30% of instructional hours completed | No refund of the program fee |